Host your meeting

Why can’t I share my screen with my attendees?

Please check which features your browser supports.

If your browser does not support the feature you want, we offer you an app to download that supports all functions. You don’t need installation rights to do this.

Which Ports/IP areas or other specifications on proxy and/or firewall must be at least open in order to be able to use

Our web meeting solution uses the WebRTC implementation of the respective browser, which normally uses UDP with changing ports. If that is locked, the browser builds a tunnel to a TURN server via Port 443 via the proxy. A proxy that transmits unfiltered HTTPS traffic should not have any problems with it.

What types of notifications do I see?

When is first launched, you will see a share request for notifications.

If you confirm it, you will receive information in the future if a new user has logged in or out of it.

What can I do if my system does not support 64Bit applications?

Alternatively, we offer a 32Bit version. Please download our application for this purpose. The link to this can be found in the system requirements.

I get an error message “denied access” on Firefox.

If you have the error message when you share your desktop or a window on Firefox

The release was blocked in the browser. Please release this again by removing “temporarily blocked” in the browser bar.

How do you moderate a conference call?

When setting up a fixed conference room free of charge, you will receive a conference PIN as well as a moderator PIN. With the Moderator PIN, you can identify as a moderator when you dial into your conference call. This provides you with some additional control features that you can run through your phone keyboard:

Get #1 attendees ‘ name: Play all recorded names of conference attendees

#2 Number of participants: Names the number of all participants in the current conference

# # Quit Conference: Instant Ending Conference Call Immediately for All Participants

* 5 Locking/Unlocking conference room: Prevents other attendees from dialing into the conference room – even with the right PIN

* 7 On-/Turn off presentation mode: All other conference attendees are muted; By pressing * 7 again, returns to normal mode

Important note: For security reasons, the conference call does not start until the moderator has dialed in. Until then, the other participants will listen to waiting music.

How can you use a web conference?

With our web-based tool, you have the opportunity to share content online in parallel with your conference call. In addition, you can invite your participants directly out of the tool and give them the presentation role.

How can I change the language of the application?’s menu language is based on the set language of your browser. We currently support:
* German
* English
* French
* Spanish
All other languages automatically set English.

Cell phone calls?

Participation from mobile phone networks is, of course, possible at easyAudio. This can result in costs of a maximum of €0.42/min from German mobile networks.

A separate dial-in number is available for mobile phone users for Austria, with costs of 22 ct/min.

An overview of all international dial-in numbers and costs can be found at the expense & billing.

Can participants from abroad also participate?

Participation in an easyAudio conference call is also possible from Austria, Switzerland, Great Britain, France, Spain and the Netherlands in addition to Germany.

An overview of all international dial-in numbers and costs can be found at the expense & billing.

Can I dial into a conference via my PC/Notebook?

No, this is not possible with easyAudio.