Which Ports/IP areas or other specifications on proxy and/or firewall must be at least open in order to be able to use

Our web meeting solution uses the WebRTC implementation of the respective browser, which normally uses UDP with changing ports. If that is locked, the browser builds a tunnel to a TURN server via Port 443 via the proxy. A proxy that transmits unfiltered HTTPS traffic should not have any problems with it.

What can I do if my system does not support 64Bit applications?

Alternatively, we offer a 32Bit version. Please download our application for this purpose. The link to this can be found in the system requirements.

Is it possible to award your own conference PIN?

No, with easyAudio, the PIN for conference calls is always automatically awarded by the system. This means that you cannot award your own conference PIN.

Safety 1st

For security reasons, easyAudio automatically creates all PINs from the telephone call system. This is the only way to prevent dial-in data from being awarded twice.

Self-awarded credentials are usually less secure because too often easy-to-remember combinations of numbers are chosen (7654321 or 777777777). Even with more difficult combinations of numbers, it cannot be ruled out that there is another user who has come up with exactly these numbers. Then it can happen that suddenly there are strangers in your conference call.

New credentials

You can request new credentials for your conference call at any time. Simply click on the “Require conference PIN” button.


A new conference room with new dial-in data will be created for you immediately. There are no additional costs involved. You don’t have to cancel the old conference room.

All credentials at a glance

On the “Forget PIN” page, you can always have an overview of all your (registered) conference rooms sent to you. Enter your email address and we’ll send you an overview of all access PINs:

How long does my contract run?

EasyAudio does not contract.

How can I change the language of the application?’s menu language is based on the set language of your browser. We currently support:
* German
* English
* French
* Spanish
All other languages automatically set English.